Contact and FAQ
Please read through the FAQs here as you will find answers to just about any question I’ve ever been asked. If you still can’t find what you are looking for, and it requires a reply from us, please use the form below and Team HM will be in touch within 2 biz days (but they do take the weekends and holidays off).
Certified Crystal Healer Program:
- I’m ready to register now! What do I need to do?
- Can you take these classes at your own pace?
- I don’t live in the United States. Can I still take your course?
- If I pay right now can I start taking the course right away or do I have to wait for the eCourse to begin?
- How Does the Course Pace Work?
- When will I get access to all my goodies?
- How will the course be run? How do I graduate?
- Are the classes live or recorded & what are they like?
- How long does the program take to complete?
- What happens after I graduate?
- Will I need any special supplies for this course?
- How is the course structured?
- How long will I have access to the course materials?
- How do I pay for my Course?
- What do I do if I’m having trouble downloading a file?
- I’m a student and I’ve forgotten my password. What do I do?
- Can you help me identify a crystal I have?
- I have a question on a crystal – can you help me?
- What resources for learning about crystals do you recommend?
General Purchasing Questions:
- Do you do refunds/cancellations?
- I ordered something, and I haven’t received an email about it yet. How do I get my order?
- Can I interview you for my blog? Do you do guest blog posts?
- Are you on Facebook or Instagram?
- Do you mind if I link to your blog?
- Want your question answered in a blog post?
- What’s Hibiscus Moon’s mailing address?
- Still have a question not answered here
Have you read the FAQs above? The answer to your question is probably there, and if you take the time to read through, you will most likely find your answer immediately. If you’ve submitted your question and it’s one we can answer for you, you will receive a reply within 2 business days (please allow for additional time if there’s a holiday). And if the form below is giving you a hard time, please send your email directly to Support@HibiscusMoon.com